Refund policy

We stand by the quality of our jewelry and protect our customers with easy returns and complimentary repairs!

German Silver Collection

You can return any purchase from us up to 90 days and receive a full refund or repair, no restocking fee. Return shipping to us is paid by customer.

*Extreme wear, bead loss, or chemical/water damage could void this policy or incur minor cost for repair/replacement.

Sterling Silver Collection

You can return any purchase from us up to 60 days and receive a full refund or repair, no restocking fee. Return shipping to us is paid by customer.

*Extreme wear, bead loss, or chemical/water damage could void this policy or incur cost for repair/replacement.

 

INSTRUCTIONS:

*Please make sure your Full Name is clearly written as well as instruction “Return-Please Refund” or "Repair- Please Return" so that we can promptly process your item(s). For even quicker processing, email us at navajopearlsranch@gmail.com and give us a heads up that it's on its way!

RETURN ADDRESS:

Native Silver Trading

7717 W. 6th Ave. Frontage Rd. Unit M 

Lakewood, CO 80214

NO REFUNDS FOR INTERNATIONAL BUYERS WHO REFUSE PACKAGES DUE TO CUSTOM FEES OR ANY OTHER REASON.
 **International customers are responsible for duties, taxes, and other fees incurred on international packages.